Resume

Michael O'Brien

Phone: 386-315-9155

E-mail: email@michaelcobrien.com
SUMMARY:
Technical Knowledge: Successfully completed the Navy’s Nuclear Field Training Program for Electrician’s Mate. Completed many of my qualifications ahead of schedule, including Shut Down Reactor Operator. Ability to conduct and supervise preventative and corrective maintenance on equipment and machinery using tech manuals, schematics, and trouble shooting.

Administrative Knowledge: Administrative Skills: Completed an Masters in Business Administration in May 2011. Over 2 years of administrative and clerical experience in various business settings. Proficient in the use of Microsoft Office 2007 Word, Excel, Power Point, and Outlook. Proven ability to quickly learn equipment, operating systems, and software. Ability to work independently and complete projects on schedule or ahead of time.

Interpersonal Skills: Results oriented professional with strong written and verbal communication skills. Ability to extract important information from technical manuals and white papers to build effective presentations, provide training to customers/staff, and handle related questions. Provide support to client and staff with a proactive approach to handling issues and requests.
EDUCATION
American Military University
Thomas Edison State College
Daytona Beach State College		 Masters in Business Administration
BA in Math and Science
AA in Science		 May 2011
March 2008
December 2007
PROFESSIONAL HISTORY
Jan. 2011-
July 2011 		Office Manager & Consultant, Easy Dumpster Rental (Temporary)
Develop a database to track vendors, their prices, and the areas they service. Created forms to simplify the order taking process, and compensated for the lack of a database by establishing a procedure for saving and managing files to make searching for customer files easier. Helped to minimize losses by creating agreements and employing DocuSign to have customers sign agreements digitally. Quickly learned Quick Books to assist in reconciling accounts and created custom invoices/receipts. Developed a website to improve general marketing, and developed a postcard campaign to use in direct marketing.
Mar. 2010-
June 2010 		Office Manager & Consultant, M & R Granite (Temporary)
Provided customer service and sales support. Performed some scheduling and record keeping duties. Improved efficiency by redesigning spreadsheets/forms to include automatic entry or redundant data, logic, and simple macros. Provided a means to track appointments/jobs associated with granite fabrication and installation. Made recommendations for marketing, tracking the effectiveness of various marketing strategies, and improving sales.
Apr. 2006-
Dec 2009 		Web Design and Writer, Self Employed Freelancer
Developed custom websites for small businesses, families, and personal use. Researched various topics and wrote website content and articles for blogs. Submitted websites to search engines and helped to market websites through internal and external SEO. For projects involving advanced or large scale web design and SEO, then I would outsource the work and manage the project to ensure its timely completion.
Apr. 2004-
Dec. 2005		 Front Desk & Night Auditor, University Inn
Answering phones and making reservations for future guests. Checking in guests as they arrive at the hotel. Performing the night audit, ensuring all rooms were properly charged for the night and that the actual cash and credit card charges made the previous day agreed with computer records.
Feb. 1998-
Feb. 2004		 Electrician’s Mate, U.S. Navy (USS Rhode Island)
Maintain and operate electrical equipment. Make use of written procedures and various testing equipment to troubleshoot and repair machinery throughout the submarine. Control electrical power and propulsion for the submarine from a remote location. Drafted and conducted training on various topics. Meticulously maintained battery records for the ships battery. Monitored reactor plant parameters and supervised others as the Shut Down Reactor Operator.
  Administrative Assistant, U.S. Navy (SUBASE–Group 10 )
Served as a receptionist, routing incoming calls to their appropriate locations. Accounted for over 5000 service records by accurately maintaining a database and manually filing records. Quickly learned to operate equipment necessary to switch to the new style Military ID Card and created over 1000 Military ID's for service members. Digitized command files and organized them into a database for future use.
ACCOMPLISHMENTS
 
  • Conducted and supervised multiple preventative and corrective maintenance evolutions while serving in the Navy as an Electricians Mate. Including the ground isolation of the Ships Service Motor Generator, repair to the Turbine Generator Speed Regulator, and repairs to the Aft Main Drain Pump.
  • Developed spreadsheets to use in recording important records regarding the ships battery. My meticulous administration and record keeping contributed to the success of the USS Rhode Island during two Operational Readiness Safeguard Exams by resulting in no major comments on the ships battery records.
  • Developed custom excel spreadsheets to provide automatic entry of redundant data; used logic to provide price; warn when there might be errors; and used macros to simplify the task of printing and saving files.
  • Made the Deans List in American Military University while pursuing my MBA.